Stonehill Medical Centre

Patient Reference Group

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PATIENT REFERENCE GROUP

In 2011 we set up a Patient Reference Group following the Government proposal to develop new methods of gaining patient opinions. The main aim of the group is to allow patient representatives and the practice to come together to discuss and plan topics of mutual interest and to allow patients to make positive suggestions about the Practice and their own healthcare.
 
Our Patient Reference Group is representative of the patients registered at the Practice and this involved us contacting a variety of patients in different age groups, gender, ethnicity, abilities etc. A poster was also displayed on the patient notice board.
 
Our Patient Representation Group consists of 7 members: 4 female patients and 3 male patients. 1 member aged 18 - 35, 1 aged 35 - 50, 3 aged 50 - 60, 1 aged 60 - 75. The group also represents the following: disabilities, ethnicity, students, unemployed, retired and employed.
 

GP SURVEY RESULTS 2012

In total over 400 surveys were handed out by our GPs, Nurses and Practice Staff in March 2012. 133 surveys were completed and returned. You may view the survey results on the links below. The action to address any issues the survery results raised was discussed at the April Patient Reference Group meeting, minutes of which can be accessed in the section below.
 
Thank you to all those patients who took the time to complete and return the survey.

[File] Click here for GP SURVEY RESULTS

[File] Click here for GP Survey Results

PATIENT REFERENCE GROUP - RESPONSE TO GP SURVEY RESULTS

"I have read through the GP survey results and feel very pleased with them, the surgery definetely seems to be heading in a very positive direction."

MINUTES FROM PATIENT REFERENCE GROUP MEETINGS(ACTION PLAN AND LOCAL PATIENT PARTICIPATION REPORT.)

[File] Minutes from April 2012

[File] Minutes from PRG Sept 2011

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STONEHILL MEDICAL CENTRE
Piggott Street
Farnworth
BOLTON
BL4 9QZ
HIGHFIELD SURGERY
235 Highfield Road
Farnworth
BOLTON
BL4 0NX
Tel: 01204 573445
Fax: 01204 791633
24 hr Cancellation Line: 01204 799955

Do we have your mobile phone number? If not, please use the online services to change your details. We now send texted appointment reminders and other general patient information.

 

BY APPOINTMENT
STONEHILL MEDICAL CENTRE
 
Monday - Friday
9am - 12.30pm
2pm - 6pm
Closed Saturday and Sunday
(Extended hours: Booked appointments only are available Tues & Wed 6pm - 8pm & Thurs & Fri 7am - 9am)
 

 
HIGHFIELD SURGERY
Monday to Friday
(closed Wednesday pm)
9am - 12pm
2pm - 5pm
Closed Saturday and Sunday
 
Both surgeries closed on all Public Holidays

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