Drs Green (Ptnr), Muhsin (Ptnr), & Gillooly
The Burnside Surgery
Waters Meeting Health Centre
Waters Meeting Road
We are currently conducting a friends and family test survey. We value your feedback and would appreciate if you took a few moments to respond to some questions. Please visit the web address below.
We will soon be moving to a new clinical computer system. This will enable us to offer more online services such as booking, viewing, amending and cancelling appointments online. When ordering prescriptions online you will be able to view and print a list of your repeat prescriptions. We will be able to transfer/receive patient records electronically when a patient registers or de-registers. You will be able to view , export or print any summary information from your records relating to medications, allergies or adverse reactions. For those that have not opted out of the Summary Care Record we will be able to upload any changes to your summary information on a daily basis to the Summary Care Record.
The new system will bring lots of benefits for both patients and staff, however IT training may take some time. We thank you for your consideration and patience during this time of transition.
Over the past year the practice has taken a strong training role. All at the practice feel this is important, it keeps us up to date, on our toes and increases the availability of appointments. We are an approved training practice for GP Registrars and Medical Students.
GP Registrars are experienced hospital doctors who are spending a year in the practice in order to complete their training to become a general practitioner. Part of this training involves videoing themselves during their consultations with patients. This will be viewed only by the Registrar themselves and the GP Trainer and is for training purposes only. You may be asked for your permission for the Registrar to video your consultation. We will respect your wish not to be videoed without question.
OUR EXPECTATIONS OF YOU AS A PATIENT
Patients are expected to have respect for race, gender and disability of all whom they come into contact with, within the practice, including other patients.
As a practice we will not tolerate any abusive or violent behaviour of any type. Violent behaviour will result in the patient being removed from the practice list, with immediate effect. Other types of inappropriate behaviour will result in a warning initially, and if repeated, the patient will be removed from the practice list.